This notice explains what personal data raymitra.com collects, why, and your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act). It also covers the Raymitra app: app.raymitra.com and the Android app “Raymitra — Solar CRM” (com.raymitra.field), published by AIwithDhruv.
Who we are
Raymitra is a product of Jayshree Business Ventures LLP · GSTIN 23AAXFJ3961E1Z4.
What we collect
- What you type into a form: name, firm, city, mobile number, system size and message.
- Calculator inputs stay in your browser. They are not sent to us unless you submit the quote form.
- The free solar quotation maker: until you download a PDF, what you type stays in your browser. When you download, we store your quotation's lines and totals, your firm's name, address, GSTIN, phone and email, and the WhatsApp number you gave. Your customer's name and city are printed on your PDF and are not stored. We keep a quotation until you ask us to delete it: write to us through the contact page.
- Visit statistics from Google Analytics 4, which sets cookies (see “Google Analytics” below). Nothing you type into a form is sent to it.
Why we use it
- To reply to your demo or contact request.
- If you ask for installer quotes, to pass your name, city, number and system size to installers in your area. We ask for your consent on the form before we do this.
Your consent and your rights
We process your data on the basis of the consent you give on the form. You can withdraw it at any time. You can ask to see, correct or erase your data, and to name someone to act for you. Write to us through the contact page and we will act within 30 days.
How long we keep it
Enquiries are kept for up to 12 months after the last contact, then deleted, unless you become a customer.
Who processes it
Our hosting provider, our email provider and our database provider (where enquiries are stored) process data on our behalf. We do not sell personal data.
Google Analytics
We use Google Analytics 4, a Google service, to count visits and to see which pages and campaigns bring enquiries. It sets its own cookies in your browser and receives technical details such as the page address, the page you came from, your device, browser and screen size, and an approximate location. Google Analytics 4 does not log or store IP addresses. When you send a form, we record one event that says only which kind of form it was (demo, calculator or contact) and which page it was on. Your name, mobile number, firm, city and message are never sent to Google Analytics. We do not show a cookie banner. You can block these cookies in your browser settings or with Google's opt-out browser add-on.
हम Google Analytics 4 (Google की एक सेवा) का उपयोग विज़िट गिनने और यह देखने के लिए करते हैं कि कौन-से पेज और अभियान पूछताछ लाते हैं। यह आपके ब्राउज़र में अपनी कुकीज़ रखता है और पेज का पता, आप किस पेज से आए, आपका डिवाइस, ब्राउज़र और स्क्रीन साइज़, और अनुमानित लोकेशन जैसी तकनीकी जानकारी पाता है। Google Analytics 4 IP पते लॉग या स्टोर नहीं करता। जब आप कोई फ़ॉर्म भेजते हैं, तो हम सिर्फ़ एक इवेंट दर्ज करते हैं: फ़ॉर्म किस तरह का था (डेमो, कैलकुलेटर या संपर्क) और किस पेज पर था। आपका नाम, मोबाइल नंबर, फ़र्म, शहर और संदेश Google Analytics को कभी नहीं भेजे जाते। हम कुकी बैनर नहीं दिखाते। आप इन कुकीज़ को अपने ब्राउज़र की सेटिंग्स में या Google के ऑप्ट-आउट ब्राउज़र ऐड-ऑन से रोक सकते हैं।
અમે મુલાકાતો ગણવા અને કયા પેજ અને ઝુંબેશ પૂછપરછ લાવે છે તે જોવા માટે Google Analytics 4 (Google ની એક સેવા) નો ઉપયોગ કરીએ છીએ. તે તમારા બ્રાઉઝરમાં પોતાની કૂકીઝ રાખે છે અને પેજનું સરનામું, તમે કયા પેજ પરથી આવ્યા, તમારું ડિવાઇસ, બ્રાઉઝર અને સ્ક્રીન સાઇઝ, અને અંદાજિત સ્થાન જેવી ટેકનિકલ માહિતી મેળવે છે. Google Analytics 4 IP સરનામાં લૉગ કે સ્ટોર કરતું નથી. જ્યારે તમે કોઈ ફોર્મ મોકલો છો, ત્યારે અમે માત્ર એક ઇવેન્ટ નોંધીએ છીએ: ફોર્મ કયા પ્રકારનું હતું (ડેમો, કેલ્ક્યુલેટર કે સંપર્ક) અને કયા પેજ પર હતું. તમારું નામ, મોબાઇલ નંબર, ફર્મ, શહેર અને સંદેશ ક્યારેય Google Analytics ને મોકલવામાં આવતા નથી. અમે કૂકી બેનર બતાવતા નથી. તમે આ કૂકીઝને તમારા બ્રાઉઝરના સેટિંગ્સમાં અથવા Google ના ઑપ્ટ-આઉટ બ્રાઉઝર ઍડ-ઑનથી રોકી શકો છો.
The Raymitra app
- Whose data it is. Solar companies use Raymitra to run their work. Your company decides what it records about its staff and its customers; we store and process it for them.
- What it keeps. Your account (name, email address, phone number, language) and what your company enters: leads, calls and notes, quotes, projects, invoices, payments, photos and documents.
- Location. One location fix when you tap for it: on a site survey, a visit check-in or an attendance punch. If your company turns on duty tracking and you agree, the Android app downloaded from raymitra.com (not the Play Store app) also records your location while you are punched in, and stops at punch-out. Those points are deleted after 60 days; the day’s distance stays.
- Selfie and face check. Your company can ask for a selfie with each punch. If it turns on face check and you agree to its notice, the app makes a face template (numbers, not a photo) from one approved photo, and your phone compares each punch selfie with it. We keep the template and each punch’s match result; only your company’s owner and admins can see them. The template is removed when you leave the company.
- Notifications. If you allow them, we keep a device token so we can send you alerts, through Google Firebase Cloud Messaging.
- AI features. When you ask Raymitra Mate a question or ask it to read a bill photo, the question or photo is sent to an AI model provider (through OpenRouter) to produce the answer. Nothing else is sent to it.
- Where it is stored. In India: the database and files with Supabase (Mumbai), the app on Vercel (Mumbai). Notifications and AI answers can be processed outside India by Google and the AI providers.
- How long. As long as your company uses Raymitra. Location points: 60 days. When a company is deleted, its records are deleted, except invoices. Invoices are kept for the period Indian GST law requires — 72 months from the due date of that year's annual GST return — then deleted.
- For adults at work. The app is for people aged 18 or over, using it for their work. It is not meant for children.
You can delete your account at any time: see Delete your Raymitra account.
Grievances
Our grievance officer is Dhruv Kumar Tomar: write to hello@raymitra.com. We reply within 30 days. If you are not satisfied, you may approach the Data Protection Board of India.
City list: Local Government Directory and Census of India 2011, Government of India, under GODL-India.